How To Return an Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.
1. Please email to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
PHTL
Returns Department Tracking # (will be provided)
1200 Commerce Dr# 112
Plano, TX 75093
3. Include in your package a letter stating the defect if any, or any other reason for your return along with the receipt.
Return Exceptions
Merchandise that has been opened, used, or altered will not be accepted for return or exchange.
Restocking Fee
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
